Your privacy is our priority. This document clearly explains how EU9MY collects, uses, stores, and protects your personal data as a member of our platform.
Introduction: EU9MY ("we", "the platform") is committed to protecting the privacy of every member. This Privacy Policy describes our data management practices in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the EU9MY platform, you agree to the terms set out in this policy.
In order to provide quality and secure services, EU9MY collects several categories of information from our members. This data collection is necessary to process registrations, verify identities, handle financial transactions, and deliver effective customer support.
The following are the types of information we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, identification card number | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Data | Payment method, transaction history, account balance | Required |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Pages visited, session duration, games played | Automatic |
| Communications | Support chat records, emails, feedback | Where applicable |
EU9MY collects information through several different channels depending on your interaction with our platform:
EU9MY has never purchased personal data lists from any external party. All information we hold is obtained directly from your interactions with our platform or through controlled partners who have signed data protection agreements.
Every piece of data we collect has a clear and legitimate purpose. EU9MY does not use your personal information for purposes beyond the scope stated here without first obtaining your additional consent.
EU9MY does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are certain situations where we need to share information for platform operational purposes:
All third parties receiving EU9MY member data are required to sign a data confidentiality agreement and adhere to data protection standards as stringent as our own internal standards.
EU9MY continuously invests in the latest cybersecurity infrastructure to ensure your personal data remains protected at all times. We employ a combination of industry-leading technologies and best practices to prevent unauthorised access, data breaches, or misuse of information.
While we take comprehensive security measures, no online system can be guaranteed 100% secure. We encourage members to also play their part in keeping their accounts safe by using strong passwords and enabling two-factor authentication (2FA).
The EU9MY platform uses cookies and similar technologies to enhance the user experience, analyze platform performance, and personalize the content offered to you.
EU9MY uses several types of cookies:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the EU9MY platform.
EU9MY retains your personal data for as long as your account is active or as long as required for the purposes stated in this policy. Retention periods vary according to the type of data and applicable legal requirements:
When your account is closed and the mandatory retention period has expired, EU9MY will securely delete or anonymise your personal data in accordance with established data deletion procedures.
As a data subject under Malaysia's PDPA, you have certain rights regarding your personal information held by EU9MY. We fully respect these rights and provide straightforward channels for you to exercise them.
The EU9MY platform may contain links to third-party websites or services in certain contexts. EU9MY is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of any website you visit outside the EU9MY platform.
EU9MY reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or technological developments. Any material amendments will be communicated to members via their registered email or in-platform notification at least seven (7) days before taking effect.
Your continued use of the EU9MY platform after the effective date of any amendment constitutes your acceptance of the updated policy. The date of the latest update will always be displayed at the top of this document.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact the EU9MY Data Protection Officer through the following channels:
For more information about your rights or how we manage your data, you may also refer to the FAQ us or read our Terms & Conditions the eu9my platform.
EU9MY fully respects your rights under Malaysia's PDPA. The following are the rights you hold as a member of our platform.
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete information in our records.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer.
In certain situations, you may request that the processing of your data be temporarily restricted.
Data protection is more than a legal obligation for EU9MY — it is a core value we uphold in every aspect of platform operations.
Your personal and financial data is protected with 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.
EU9MY has never and will never sell member personal information to any party for marketing or commercial purposes. Your data belongs to you.
EU9MY has a dedicated Data Protection Officer (DPO) who oversees all aspects of PDPA compliance and handles member privacy enquiries.
Only staff who require access to perform their duties are granted permission to view member data, with a complete audit log maintained.
Data that is no longer required is securely deleted according to an established deletion schedule, ensuring we do not retain information beyond the necessary period.
EU9MY's data protection practices are regularly assessed by independent third-party auditors to ensure ongoing compliance with the latest standards.
With a transparent Privacy Policy and a robust data protection framework, EU9MY is a platform you can trust completely. Register today and enjoy a safe gaming experience.